Dr Milli health is a private GP and lifestyle physician service providing a range of services for those with chronic illness.

We are open and honest about how we use data to meet our data protection requirements and obligations.

This privacy notice lays out how we use and prtect your personal information that we process and hold about you. If we reference any regulations, we are referring to the General Data Protection regulations 2018 and the 2018 Data Protection Act unless stated otherwise.

Our details:

Dr Milli health

Email: info@drmilli.co.uk

www.drmilli.co.uk

This document gives you information on how we collect, process and protect your personal data through the use of the website drmilli.co.uk. Dr Milli Raizada is the person responsible for your personal data.  We request that you do please inform us if any of your contact details may change.

Personal data can be defined as any information that is able to identify a person and doesn’t include anonymised data.

If you are for any reason not happy with the way we process and or collect your data, please contact and email us on info@drmilli.co.uk

 

Your right to complain – Dr Milli Consulting ltd is registered with the ICO so you can also complain to the Information Commissioner’s Office Water Lane Wilmslow Cheshire SK9 5AFif you are unhappy with how we may have utilised your data – more information of this process is provided here www.ico.org.uk or call 0303 123 1113

 

The information and data that may be collected from and about you.

1. Your past and current (if applicable) gender, user name, full name(s), title, date of birth and marital status.

2. Your address, your email address and telephone numbers.

3. Your payment care information and details and bank account including details of payments.

4. technical data about the devices you use to access the site.

We will only use your personal data when legally allowed to do so. We require this information to understand your needs and provide a suitable safe service to you.

We may collect your data

• in order for us to keep our record keeping

• to help improve our services

• when and if we may need to comply with a regulation or legal requirement.

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Information Security

At Dr Milli health, we are very much committed to ensuring that your personal data and information is kept secure at all times with appropriate policies and procedures in place to prevent unauthorised access or any disclosures.

Confidentiality policy and data protection

Dr Milli health needs to hold specific types of information about the patient it liaises and deals with to ensure they fulfil their purpose and ensure they comply and meet with legal obligations and it is vital that this information is collected, stored and used properly.

Dr Milli health is compliant with the GMC guidelines to protect the confidentiality, integrity and availability of information and Data Protection Act of 1998.

Any data where person identifiable is involved is obtained, received, held, used, disclosed, shared, destroyed or transmitted / sent in a safe and secure environment.

Dr Milli health keeps patient records regarding health and any treatment plans. These records are encrypted and stored remotely in the Semble cloud system; a specialist patient management system service.

We will obtain your consent before sharing any of your medical information with your GP; please note this is a prerequisite for seeing us in a consultation to ensure we can deliver a safe service. Please contact Dr Milli Raizada or email If you wish to view your patient and health medical record.

Information that may be found, used and stored in your virtual I cloud stored clinic records

• full name, address, next of kin (personal details)

• IP address

• details of clinic appointments

• Documentation and written notes of your past history; medical history, health, examination findings and medication prescribed and other information you choose to share with us on the information form/your patient questionnaire sent out to you when you booked your appointment.

• Investigation and test results

• allergies

• relevant information from and to other practitioners.

• We may use some information you give us and your preferences to provide you with content that is relevant and may be of interest to you.

 

This information can be used to

 

1. To go through the process of providing a service for you and booking it in

2. review and assess the care provided and maintain a relationship with you

3. look into and investigate complaints and adverse incidents

4. to data interpret and analyse the performance at Dr Milli health to help improve the  services delivered.

5. Inform you of any service changes and changes to our prices

6. Send any invoices and or payment information

7. Send information in relation to enquiries you send us or information you send via any online forms.

8. Send information to get feedback from yourself on our services

9. To keep a safe record and records of our dealings

10. To change parts of our website to improve your experience

11. To send promotional emails about what services we offer that we think is relevant to you (if you have signed up to our newsletter)

 

 

 

Information and third party links on our website

 

On our website, we may have links to resources, book and other third party recommended services. If you sign up to other website links, the protection and privacy of your data is not our responsibility and you should refer to their privacy policy for more information.

 

We collect and process personal information on this website for the purpose of facilitating affiliate schemes, where we may receive commissions on purchases made through affiliate links.

 

Dr Milli health cannot ensure security of your personal data when it is being sent to our website from other pages. All transmission of personal data and other information is therefore done at your own risk.

 

 

Please note: there may be situations where we may need to hand over and pass on your information to others: We will keep information about you confidential.  We will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties:

 

• Amongst team members to ensure effective patient care when providing the information is crucial

• in rare situation – when law requires info to be passed on and or the safety of others is at risk/has been compromised.

• Statutory reporting of data e.g when info is needed for national registries

• law requirements to report any concerns to the relevant authority

• Our registrant body General Medical Council for the processing of a complaint made by you.

• Any contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential.

• Anyone to whom we may transfer our rights and duties under any agreement we have with you.

• We may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare.  We will not include any sensitive information.

• We may share your case history in an anonymised form with our peers for the purpose of professional development.  This may be at clinical supervision meetings, conferences, online forums,