FAQ's

How do I book a consultation with Dr Milli?

Please click on the tab (Book consultation) in the menu bar – you will then be taken to the live booking calendar to book either a initial appointment, follow up appointment or discovery call.
What happens after I have booked an initial consultation?

Once you have booked and paid the fee, you will be sent via an email some detailed medical assessment forms to complete. Please fill this in thoroughly. Unfortunately, if this is not completed at least 24 hours before the appointment, Dr Milli health reserves the right to cancel the appointment.
Where will my appointment be held?

Our discovery call is via telephone and our video consultations are via a secure platform. PLEASE NOTE: You must be a UK resident and be in the UK for your appointment to be seen as a patient for this service, due to indemnity purposes.
Can I cancel my appointment?

We do understand that sometimes that on occasions, your situation may change and you may have to cancel or change your appointment slot. We ask that you let us know as soon as possible if this is the case. Provided 48 hours notice is given, you will be entited to a refund. Please see our terms and conditions for more details.
Do you prescribe body identical HRT

Yes
Do you fit the copper coil or Mirena coil?

No as I offer online video consultations so this is not possible, but you can see your GP who can discuss this with you further.
Do you do blood testing?

We can organise blood tests nationwide. We outsource this service to a CQC registered phlebotomy service: usually a mobile phlebotomist will collect your bloods at a time and place that is convenient to you. Once your bloods results are available, Dr Milli will review these and discuss them with you at your follow up appointment.
Do I need to let my NHS GP know about my appointment consultation notes and prescription?

Dr Milli always encourage you to share your appointment details and notes with your GP so they can be aware of your current health needs. To utilise Dr Milli as a service and to ensure we deliver safe service to you, it is a mandatory requirement for any patient requiring a prescription, that permission is given for us to update your GP.
Do you see acute or emergencies via video consultation?

Dr Milli health does not offer an emergency service; it is a planned appointment service only. For emergencies please call NHS providers via 111 or 999. We cannot safely provide care for any emergency conditions, which may include New or sudden onset of chest pain New or sudden breathing difficulties A new fall or injury Acute fevers and other febrile illnesses Issues with hearing or sight Pregnancy acute issues Acute allergies Severe mental health Unexplained weight loss Repeat prescriptions for medications not related to the care we provide for you Medications that require extra close supervision and blood test monitoring
Do you see children with hormonal issues?

Unfortunately, Dr Milli health is registered to provide care for adults only
What conditions do you see?

We see people that can symptoms due to perimenopause, menopause and post menopause. Patients with polycystic ovarian syndrome, premenstrual syndrome/ Premenstrual dysphoric disorder and other chronic diseases e.g migraines, prediabetes/type 2 diabetes, vulvodynia, lifestyle management of obesity are also seen. We do not see patients with acute illnesses. If you are unsure if we can see you, please arrange a discovery call or contact us to clarify.